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Agenda

Day 1: The Business of Digital - Monday 24th October 2011

8:00am Registration and coffee

8:50am Welcome and speed networking session

Digital: The Catalyst for Change

9.10am The digital economy: are we there yet?
  • A snapshot of how Australia compares globally on key digital metrics
  • Insights into the Australian governments vision for an NBN-enabled digital economy
  • An overview of the way forward towards a more connected and digitally engaged Australia

Reid Elliott, Acting Director, Digital Economy Policy Section, Department of Broadband, Communications and the Digital Economy


Technology Innovation and Customer Interaction

9:50am Driving customer engagement with online video
  • Drive customer engagement using Online Video combined with SEO, Syndication, Social Media and Mobile delivery
  • How leading Australian brands are realising the power of online video for positive customer engagement
  • Understand the power of online video to bring products to life, increase audience engagement, drive conversion, improve communications with stakeholders and increase
    brand equity

Mark Blair, Senior Director, Asia Pacific, Brightcove

10.30am The evolving expectations of the digital consumer and the greater interaction between producer and consumer
  • The impact of technology innovation on customer interaction
  • Risks in failing to embrace consumer empowerment in the digital age
  • Allowing customer driven innovation as leading sources of new products and services
  • Utilising online communities as feedback mechanisms

Vishy Narayanan, Online Strategy Programme Manager, Cochlear

11.10am Morning tea

11.30am Integrating an online channel into your business model issues to consider
  • How far behind the US and UK is Australia in transforming businesses in the digital era?
  • The 3 stages of online integration and the impact your existing organisational structure has on adapting online into your business model
  • The best way to structure the online channel to achieve the best results and who leads the change
  • What can you start doing today to create balance between your online channel growth and your existing business channels?

Amanda Suefong, Ecommerce Manager Australia and New Zealand, Lenovo

12.10pm The rise of the digital consumer
  • The rate of technological change and the impact on consumer behaviour
  • Emerging trends that are changing the way we work and play; blurring the lines between our real and digital lives
  • How businesses and marketers can thrive in the booming digital economy

Foad Fadaghi, Research Director, Telsyte

12.50pm Lunch

Digitisation of Core Business Functions

2.00pm Digitisation of supply chain for retail and consumer goods
  • Exploring the transformational power of digital on supply chain functions
  • Leveraging digital collaboration and connectivity tools to build a digitised supply network
  • Integrating key business functions to streamline information flow and improve enterprise agility
  • Illustrating the synergistic value of an integrated supply network

Gaurav Patni, Technology Integration Leader, David Jones Limited

2.40pm

CaSe StUdy: the increasing prevalence of online interaction with premium clients in the wealth management industry

  • Factors driving the increasing digitalisation of the wealth management relationship
  • Regulatory constraints on the use of social media and online tools
  • Receptiveness of premium clients to online interaction
  • Implications for the future of the wealth management industry

    Andrew Haslip, Lead Financial Services Analyst, Datamonitor


Case Study

3.40pm Vicroads the digital opportunities for government
  • Leading the way in the digital space for the Victorian Government
  • Challenges and opportunities in the digital journey
  • Integrating digital into every aspect of the Agency and in key channels

David Egan, Manager, Web Services and Online Engagement, VicRoads

 

Social Media

4.20pm Improving services through social media monitoring
  • CSIROs social media monitoring tool n Working with Centrelink to understand and respond to customer needs
  • Developing the monitoring tools and exploring new social technologies
  • Unique features and identifying between tweets, blogs and posts

Dr. Cecile Paris, Science Leader, Human Computer Interaction, ICT Centre, CSIRO

 

 

5.00pm Closing remarks from the Chair

5.05pm Networking drinks


 


Day 2: Interactive Digital - Tuesday 25th October 2011

8.00am Registration and coffee

8:50am Welcome and speed networking session

9:00am Opening remarks from the Chair

The Group Buying Phenomenom

9.05am Case Stydy: Spreets the explosive growth of group buying websites
  • Yahoo!7s $40m acquisition and Spreets 12 month rapid transformation
  • The group buying business model and growth forecasts for Australia is it here to stay?
  • Implications for small businesses and alternatives to advertising
  • Impact on online advertising and search

Dean McEvoy, Founder and CEO, Spreets

Digital Media and Publishing

9.45am The dawning of the a new digital video distribution era
  • Facing the challenges of a new broadcasting landscape
  • Examining the opportunities around delivering content to new audiences in new ways
  • Maximising these opportunities without compromising content value and existing distribution channels

Rob Leach, Strategy and Business Development Director, BBC Worldwide

10.25am Measurement in the digital media and publishing space, pending the launch of the new nielsen hybrid measurement System in australia
  • The role of data and research at CBS Interactive and how digital publishers can use this insight to direct product development and cater to audience and commercial
    demands
  • Challenges the current ratings and panel systems present to publishers transparency
  • Perception of the current/previous audience measurement system by other media and marketers
  • The components of an ideal measurement system in Australia
  • mportance of the Hybrid System for providing improved accuracy and accountability in audience measurement in the Australian digital space

Jo Gaines, General Manager of Consumer Brands, CBS Interactive

11.05am Morning Tea


Digital Marketing

11.30am Case Study: Below the line content strategies
  • Approaching content from a social broadcast perspective
  • Strategies for success
  • The success of the Goa Hippy Tribe

Josh Firth, Managing Director, The Dubs

APPS and Tablets

12.10pm Case Study: apps and tablets as channels for content delivery
  • Delivering on the user experience
  • Understanding the technical challenges and achieving the marketing objectives
  • Case study examples:
  • The Economist iPad App
  • Eureka Special Edition iPad App
  • The Telegraph iPad App

Alex Burke, Managing Director, TigerSpike

12.50pm Lunch

Mobile Commerce

2.00pm

Near Field Communication (NFC) Marketing - The death of QR codes?

  • NFC Explained
  • NFC to increase brand engagement and interaction - on the move
  • Example Case Study - JCDecaux Australia and Tapit

Andrew Davis , Director, Tapit

E-Commerce

2.40pm E-commerce: So whats the big deal?
  • Is your online channel just not making as much revenue as all the (rosy) forecasts suggested?
  • Or maybe its making money but the growth isnt there?
  • Or worse - theres growth and topline but the business just isnt profitable and the road to redemption isnt clear?

    This session looks at the common drivers behind lacklustre off-the-blocks performance for pure plays and multi-channel online businesses. You should walk away with clear takeaways to re-ignite your growth curves and enhance profitability.

Dan Ferguson, Country Manager Australia and New Zealand, Vistaprint

 

 

3.20pm Afternoon tea

3.40pm Case Study: an early adopter approach to Google+
  • Lessons from the first brand ever in Google+
  • What Google+ means for brands, the potential and pitfalls.
  • Planning for platform adoption and brand engagement
  • The shift to social business planning and branding
  • Whats next for social platform strategy?

Ben Hourahine, Head of Strategy, Amnesia Razorfish

4.20pm Panel Discussion: a refresher course connecting with your customers via online media
  • Methods for promoting products in the social media space via blogs and online publications
  • The right steps in generating free publicity via social media
  • Correctly engaging and retaining a conversation for free content on sites and social networking platforms
  • Understanding online behaviour and targeting the right users
  • Implementing strategies and leveraging the right online tools

[Music] Bianca ONeill, Digital Promotions and Publicity Manager, EMI Music Australia
[Agency] Duncan Byrne, Creative Director, ONE
[Not for profit] Kate vanderVoort, Social Media Specialist, Social Mediology
[Agency] Cairo Walker, Director of Digital, Arnold Furnace

5.00pm Closing remarks from the Chair

5.05pm End of Day 2


Day 3: Start-Ups in the Digital Space - Wednesday 26th October 2011

8.00am Registration and coffee

8.50am Welcome and speed networking session

9.00am Opening remarks from the Chair

E-Commerce and the Digital Start Up Scene

9.10am Case Study: Pollenizer the machine for e-commerce start ups
  • Overview of the start up community in Australia
  • The growth of digital and e-commerce
  • The Pollenizer story and lessons learnt to date
  • Case study examples

Phil Morle, Co-founder and Head of Tech, Pollenizer

9.50am Case Study: Posse enabling and empowering the entertainment industry
  • Connecting performers and fans through social networks
  • Generating buzz and ticket sales through the innovative Posse business model
  • Working in partnership to achieve global success
  • The next phase of the Posse story

Rebekah Campbell, Founder and CEO, Posse

10.30am Morning tea

Crowd Sourcing

10.50am Crowdsourcing creativity new models for making, distributing and monetizing work
  • The concept and history of crowdsourcing
  • The impact of digital media on crowdsourcing
  • Democratic participation of crowdsourcing
  • Examples from across the world

Simon Moss, Co-founder, ImageBrief

11.30am Case Study: freelancer the worlds largest outsourcing site

The Internets next great act is disruption of the global labour markets as the remaining 5 billion of the worlds population come online. Discover how this leads to unparalleled opportunity to start the next big thing, transform your business and turn your ideas into reality.

Matt Barrie, Founder and CEO, Freelancer.com *BRW Magazine Entrepreneur of the Year 2011

12.10pm Lunch

OnlIne RetaIlIng

1.10pm Case Study: Shoes of Prey innovation in fashion online
  • The evolution of Shoes of Prey from a hobby to an established brand
  • Shoes of Preys 3 biggest lessons from their innovative use of YouTube, Facebook and blogging
  • Engaging with the community through 22michaels.com and developing a dialog through this blog
  • A look into the future and highlighting the next strategic direction and goals for the team

Michael Fox, Director of Operations and Co founder, Shoes of Prey

1.50pm Case Study: Viparo catering for a gap in the market
  • An overview of VIPARO and the transition from concept to online business
  • The business of selling fashion online and appealing to the right audience
  • Capturing the online market and taking advantage of e-commerce
  • The Gen Y approach to entrepreneurialism
  • The importance of outsourcing for small business

Paul Romero, Entrepreneur and Director, Viparo
Roberto Ranoa, Entrepreneur and Director, Viparo

2.30 Afternoon tea

Mobile APPS

2.50pm Case Study: Buuna In the steps of a recently launched brand new start up
  • A behind the scenes look at a newly launched start up
  • Overview of Buuna and its defining features
  • A walk-through from inception to launch the journey so far
  • Where to from here?

Paul Lin, CEO and Founder, Buuna

Serial Entrepreneurship

3.30pm Panel Discussion: embracing the opportunities of digital entrepreneurship in the 21st century
  • Future of technological entrepreneurship in the changing digital landscape
  • Is Australia in the middle of another dot com boom and are viable business models possible?
  • Observations on start ups by seasoned campaigners
  • Venture capital and fund-raising the key ingredients
  • Advice and recommendations for those looking to make the leap

Matt Fayle, Director and Founder, The Loop
Andrew Stead, Director, Business Development, ATP Innovations and Co-founder, Sydney Angels
Matt Fayle, Director and Founder, The Loop
Sebastien Eckersley-Maslin, Founder, BlueChilli Technology


4.10pm Closing remarks from the Chair

4.15pm End of Conference

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